Why Implement WhatsApp API for ECommerce?

Chatbots on websites are useful for shoppers who are seated at a desktop computer, but they also work well on mobile devices, especially when contrasted to the experience of using a messaging platform. Given that mobile commerce is slowly climbing the eCommerce ladder to the top, this is a significant problem.The market was fairly evenly split amongst several messaging competitors a decade ago, but not anymore.WhatsApp has grown to be the most widely used messaging service, dominating the global market with 2 billion active monthly users. Whatsapp facilitates communication but also links customers to brands and launches e-commerce. The popularity of "WhatsApp Commerce" among companies and brands is rising.